Management Communication

• Communicate expectations of project vision throughout an organization
• Communicate project requirements, tasks, work assignments, and project status

Facilitation

• Facilitate communication to achieve consensus
• Liaise between technical and nontechnical persons, including multiple levels of corporate, university, and government personnel, the general public, and at-risk youth
• Facilitate motivational training and coach in career and personal-growth paths

Instructional and Curricula Design

• Design and deliver technical and business processes and Web-related training
• Design a multi-tiered Web certificate program adopted by Continuing Education at the University of Colorado at Boulder
• Design Web and graphics certificate programs
• Develop training curricula for Human Resources projects

Marketing

• Create an award-winning business plan with comprehensive marketing materials and strategy (Rensselaer Polytechnic Institute, New York)
• Design and develop marketing materials, product packaging, web sites (including content organization and graphic design), and newsletters
• Reorganize, rewrite, and edit narrative content for Web marketing
• Optimize web pages for search engines
• Create logos and branding

Technical Writing

• Design and develop technical manuals, proposals, and progress reports
• Work with technical personnel to rewrite, structure, and edit highly technical proposals, progress reports, presentations, and project/program specifications and documentation
• Write technical presentations for technical and nontechnical audiences